Investing in Great Technical Support
We strive to provide a personalized customer experience that is commensurate with the quality of our services.
Our support offerings go well beyond simply assisting our customers, we help you keep on top of changing business demands by facilitating beta testing, creating and managing knowledge base material and tracking trends.
Our Service Offerings
Collaboration Services
We provide effective communication and collaboration infrastructure (including video conferencing and telepresence) to improve communication in your organization.
Offerings
- Video conferencing solutions
- Traditional telephony over IP solutions
- Customer interaction Centre (contact centre)
- Telecom expense management solutions (Telephone Billing Solution)
- Unified Communications As a Service “UCaas”
- Contact Centre as a Service “CCaas”
Security Services
We provide and maintain infrastructure to meet policy, compliance, performance, availability and capacity requirements. We offer outsourced, cloud-based, and hybrid security infrastructures across vendors and platforms, covering people, processes, technology, and threat insight.
Offerings
- Email Security as a Service
- Managed Email Gateway
- Managed Firewall
- Managed Intrusion Detection and Prevention Service
- Managed Web Application Firewall
- Real-Time Threat Management as a Service
- Vulnerability Management
End User Mobility Services
We offer and support mobility applications as well as their supporting infrastructures (personal computers, mobile devices, applications, hardware, and software).
Offerings
- End-user support
- Active Directory support
- Exchange support
- Office 365 support
- Google Suite support
- End-user licence procurement
- Professional Services –Lync, BI project
- Enterprise Agreements (Microsoft Licencing)
Network Services
We deliver multi-vendor operational management of network infrastructure, including software-defined WAN, carrier management, Data Centre network, security device Document is Public management, and wired and wireless LAN for optimized performance and reduced cost of ownership.
Offerings
- Wired and Wireless Network Support
- Hybrid Wide Area Network (WAN) Support
- Data Centre Networking Support
- Network Performance Optimization Support
- Software Defined Networking (SDN) support
Advanced Infrastructure Services
We offer technologies that support your Data Centre’s and office environment such as cabling, power, access control, UPS, air conditioner, fire suppression system, and Environmental Monitoring System (EMS).
Offerings
- Office Automation/Kit-out Solution Suite.
- Data Centre Operations Support & Facilities Management.
- Data Centre Upgrades and Builds.
Support to meet your company’s need
We recognize that today’s businesses rely largely on Information Technology (IT) to drive business processes and achieve success.
It is our duty and interest to provide high level support of servers, workstations, software, intranet, internet and other devices/systems running on IT Infrastructure.
We are out to help our clients achieve their vision in line with current technology trends, improve productivity, and reduce operational cost on infrastructures.